Viequipment/
Customer Support
Technical support
Contact Viequipment by email to receive a prompt response to resolve any questions you may have: info@vi-equipment.com.
How do Viequipment products work?
Viequipment technology uses vibrating motors that can operate at frequencies ranging from 20 to 50 Hz, inducing involuntary muscle activation through the Tonic Vibration Reflex.
How do Viequipment products differ from the rest?
To ensure our products offer muscular benefits for a wide range of users, they have been developed based on proven scientific findings. Viequipment products allow the performance of dynamic exercises with different levels of stability and resistance that other machines cannot offer. They allow you to move freely while benefiting from the effects of the vibration stimulus. In addition, all products are made from robust high-quality metals.
How can I download the Viequipment instructional manuals?
The instructions manual can be downloaded from the products page and will allow you to quickly assemble and start using the machine.
Viequipment guarantee
The guarantee will be for two years from the date of original purchase and a period of one year on labor. For more details consult the user’s manual for each product.
Does Viequipment ship internationally?
Yes. We make international shipments from our facilities and through our distributors.
How can I buy Viequipment products?
Viequipment products are sold by our distributors in most countries. To contact a distributor, access the Contact section and fill in the contact form. If you prefer, you can also contact a distributor directly by accessing the Distributors section.
Can I use Viequipment products every day?
As with most forms of training, Viequipment products will generate fatigue in the body. We therefore recommend increasing the dose of vibration training progressively. As a very general guide, we would suggest two to three training sessions per week, each lasting between 15 and 30 minutes and leaving 12 to 72 hours for recovery between sessions depending on the fitness level of the user.
Does the vibration produce a headache?
Vibration should not cause a headache. To avoid possible discomfort when performing standing exercises upon the vibratory platform you should avoid the full extension of the knees. This will reduce the transmission of the vibratory stimulus to the head.
Which vibration frequency should I select?
We recommend changing the vibration frequency often when using Viequipment products. Only this way will help you achieve an adequate stimulation of all the tissues of the human body.
Which amplitude of vibration should I select on the Vi6?
Vi6 provides a single vibration amplitude. The vibration amplitude defines the displacement, in millimeters, that the platform moves up and down.
How to place the stabilizers of the Vi6?
The removable stabilizer must be placed on top of the fixed stabilizer located at the base of the platform. To do this, hold the free ends of the stabilizer with both hands and slightly separate them to fit it around the machine. Once positioned over the fixed stabilizer, bring the ends together until they meet and secure them using the clip buckle.
What are the Vi6 stabilizers for?
The Vi6 stabilizers allow you to adjust the platform’s inclination until it becomes a fully stable surface.
Stable platform: Place the removable stabilizer on top of the fixed stabilizer, ensuring that both are perfectly aligned. Then secure it using the clip buckle.
Partial instability: Stack the two halves of the removable stabilizer and insert them between the fixed stabilizer and the vibrating platform. This partially limits the platform’s movement in the desired direction
Can I get on the Vislide without using slide booties?
Yes, although it is not recommended.
The Viequipment slide booties have been specially designed to keep the sliding surface in optimal conditions for a prolonged period. If you wish to use the platform without booties you should use sports shoes with smooth and clean soles.
Can I perform non-sliding exercises on the Vislide?
Yes. The Vislide can be used to perform static and dynamic vibration exercises without the need to slide.
How to maintain your equipment
Daily: use a dry or lightly dampened cloth to clean the vibration surface and the tower screen.
Quarterly: visually inspect the structural elements of the equipment, especially the spiral cable.
Annually: replace any deteriorated elements, if necessary.
Every five years: contact official technical service.